Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Welcome to the SG Vape Shop Singapore FAQ section.
Here you’ll find quick answers to the most common questions about our disposable vapes, refillable pod systems, delivery, and payment options.
If you can’t find what you’re looking for, feel free to contact us via WhatsApp or our contact page — our support team replies within minutes.

🛍️ 1. What products do you sell at SG Vape Shop Singapore?

We offer a wide selection of disposable vapes, refillable pod systems, closed pod devices, and vape accessories from trusted brands such as RELX, Lana, SP2, Vapetape, and more.
All products are sourced from verified suppliers to ensure authenticity and quality.

🚚 2. Do you provide same-day delivery in Singapore?

Yes! We offer same-day delivery for all orders placed before 5:00 PM within Singapore.
Orders placed after that will be delivered on the next business day.
You can also choose cash-on-delivery (COD) for convenience.

💳 3. What payment methods do you accept?

We currently support the following secure payment options:

  • Cash on Delivery (COD)

After placing your order, our support team will confirm your payment method via WhatsApp before delivery.

📦 4. How do I track my order?

Once your order is confirmed, you will receive a tracking update via WhatsApp or SMS.
For same-day orders, our delivery agent will contact you directly to schedule your drop-off time.

🔋 5. How long does a disposable vape last?

The lifespan of a disposable vape depends on the model:

  • 6,000–9,000 puffs: Moderate users – lasts 5–7 days

  • 10,000–20,000 puffs: Heavy users – lasts 1–2 weeks

  • Rechargeable models (with Type-C port) can be used until e-liquid is fully consumed.

Always check the product description for accurate puff counts.

🧴 6. Do you sell refill pods and compatible devices?

Yes! We carry refillable pods and compatible devices for major vape brands like RELX, SP2, Lana, and Vapetape.
You can find them under our Pod System and Refillable Pod categories.

🔒 7. Are your products authentic and safe?

Absolutely. We only stock original, sealed products from authorized distributors.
Each device is QC-checked before shipment to ensure safety and reliability.
Avoid cheap counterfeit vapes — they often contain unsafe materials.

🕒 8. What are your operating hours?

Our store operates daily 24 Hour.
Delivery and WhatsApp support are available during these hours.

📞 9. How can I contact SG Vape Shop Singapore?

You can reach us easily via:

We usually respond within minutes.

💬 10. Do you offer reseller or agent prices?

Yes, we welcome bulk buyers and resellers!
Send us a message through WhatsApp for the latest agent pricing and stock list.
We provide fast restock and consistent supply for all partner shops.

⚡ Why Buy from SG Vape Shop Singapore

✅ Same-day delivery island-wide
✅ 100% authentic brands
✅ Cash-on-delivery available
✅ Friendly customer support
✅ Affordable bundle prices

📢 Still have questions?

If your question isn’t listed above, just chat with us on WhatsApp — our customer care team is available every day to assist you with orders, warranty, and delivery info.